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Guides for the owner-facing part of the job nobody writes about.

GUIDE · 6 min read

The month-end close, in the order that works

How a clean close actually runs — costs captured with receipts behind them, fees applied from the agreement, statements out on the date you choose, and what breaks when the order is wrong.

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GUIDE · 7 min read

Owner statements that stop the questions

The five line items that cause every query, and how to present them.

GUIDE · 6 min read

What a turnover really costs

Cleaning, linen, consumables and the coordination time nobody bills.

GUIDE · 7 min read

Month-end close checklist

The order we run a close in, as a checklist you can hand to a VA.

GUIDE · 7 min read

Benchmarking a short-let operating margin

Which costs sit above the line, and why a borrowed industry figure tells you nothing.

GUIDE · 7 min read

Occupancy, ADR and RevPAR, read against your market

Three numbers that only mean something together, and only next to a market.

GUIDE · 6 min read

Pricing a management fee model

Percentage, flat and tiered models, and when each one backfires.

GUIDE · 8 min read

Catching a maintenance cost before it becomes an argument

Agree the estimate before the money is spent, and re-agree it when the price moves.

GUIDE · 7 min read

Cost per stay by property type

Why one-bed city flats and four-bed houses behave differently.

GUIDE · 7 min read

VAT on recharges and management fees

Recharge, disbursement and your own supply — the questions that decide which is which.

GUIDE · 7 min read

Cost categories that keep a year tidy

A short, stable list, and where to put the awkward costs.

PRODUCT · 8 min read

White labelling Mission Control

Logo, palette, typeface and icons: what carries your brand, and what stays fixed.

Showing 11 of 11 guides

One email a month, on the operational side of short lets.

New guides when they publish, written the way the ones on this page are. No product news you didn't ask for.

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